Account Manager - Commercial Lines

About HUB

HUB advises businesses and individuals on preparing for the unexpected. As one of the world’s largest insurance brokers, our focus is on providing peace of mind through tailored insurance solutions.

Why Choose HUB?

• A competitive, exciting, and friendly work environment
• Continuous opportunities for growth and development
• An entrepreneurial culture that fosters decision-making for both customers and the organization
• Competitive and flexible benefits options

Job Responsibilities

• Determine what is needed for placement of new accounts or the renewal of existing accounts
• Discuss renewal intentions with the appropriate underwriters
• Attend or host client strategy meetings, both internal and external
• Prepare for and lead discussion during Critical Path meetings
• Manage the renewal or placement process, which includes leading the coordination between local, regional, and national specialty units
• Set target pricing, either independently or with the Account Executive or Producer
• Finalize market submissions
• Answer underwriting questions and negotiate terms and pricing with markets
• Cook up loss control visits/surveys
• Complete coverage comparisons, identify recommended coverages, and fill those gaps
• Finalize and present proposals independently, or alongside the Account Executive or Producer
• Facilitate binding of coverage
• Review policy checking
• Conduct contract reviews as needed
• Resolve client coverage inquiries
• Manage account documentation including ERM 14 forms
• Send documentation to clients and follow up to ensure it was received and submitted to the carrier

Job Requirements

• A strong understanding of commercial lines coverages, forms, procedures, and policy rating
• A self-motivated individual who can manage multiple projects at a time while paying strict attention to detail
• Able to respond to change and challenges in a calm, composed, and positive manner
• Able to maintain confidentiality, exercise discretion, and sound, professional judgment
• Strong problem-solving and critical thinking skills
• Effective negotiating skills
• Ability to prioritize work activities and adapt to changing circumstances
• A client-focused approach
• Excellent interpersonal communications skills
• Ability to follow procedures
• Intermediate knowledge of Microsoft Office Suite (Excel and PowerPoint)
• Some local travel

Education Requirements

• Bachelor’s Degree or equivalent work-related experience

Experience Requirements

• 3-5 years in a commercial insurance customer service role

Applied Systems (EPIC) Experience

• PREFERRED

Department

• Account Management & Service

Required Experience

• 2-5 years of relevant experience

Required Travel

• Up to 25%

Required Education

• Bachelor's degree (4-year degree)

EEO Statement

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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