ACCOUNT MANAGER / COLLECTION SPECIALIST

Responsibilities

• Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer's need, expectation or problem.
• This will most often be done by phone but may require visiting the customer's residence.
• Demonstrate diligence, urgency, impartiality and consistency regarding accounts management.
• Contact references on all accounts that do not return calls.
• Mail letters according to mail program.
• Create opportunities to renew customer agreements.
• Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely.
• Handle field collections and de-installations.

Requirements

• Valid State Driver License with a clean driving history.
• We conduct drug screen, & background check.
• Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job.

Benefits

We offer competitive base pay, commissions, bonuses and a complete benefits package.