Account Manager

What You Will Be Doing

• Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Education prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

What We Are Looking For

• Minimum Bachelor's degree or equivalent
• Excellent written and verbal English communication skills
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Where Your Career Is Going

All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

About the Role

The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Requirements

None specified

Qualifications

None specified

Skills

None specified

Benefits

Comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.

Pay

Not specified

Schedule

Not specified