Account Manager

Essential Duties, Functions And/or Responsibilities

• Responsible for qualifying new sales leads
• Responsible for relationship building within a contact base and providing professional representation of the Company’s brands.
• Ensures customer growth by partnering to help drive proactive solutions to meet the customer’s needs and requirements
• Effectively demonstrates products to customers
• Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
• Develops and monitors sales plan to achieve annualized account-level goals
• Applies continued education on our product offering to the customer experience, and works to become a prime resource through technical value and problem solving
• Engages in Re-Activation campaigns within a given region focused on re-engaging dormant accounts
• Coordinates order management activities: order entry, contract review, on-time delivery performance, inventory maintenance, special handling requirements, product specification maintenance, returns, and any other customer-related activities in support of customer requirements
• Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
• Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers
• Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
• Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals
• Continually develops and expands products and technical knowledge in support of customer base
• Performs timely follow-up on quotes and inquiries
• Maintains, turns, and updates a growing and robust opportunity funnel for the fully assigned territory
• Works strategically to understand industry trends affecting their customers and identifies strategic initiatives to relate trends to customer opportunities
• Schedules in-person visits with selected customers as needed
• Records/maintains all customer-related and sales activity information in CRM system

Qualifications

• Education and/or Work Experience Requirements: Bachelor's degree in industrial Distribution, Supply Chain Management, Marketing, or Business Administration preferred 2+ years of industrial sales experience preferred 2 years of electronics distribution experience preferred Familiarity with CRMs Sales Pipeline/funnel management, a plus Advanced skill in MS Office specifically Word, Excel, and Power Point Valid driver's license and ability to travel often is required