Account Manager

Responsibilities

• Present the Company in the best, most comprehensive light to both prospective and current clients.
• Secure market share and create profitable margins.
• Execute a 60-day plan of calls on customers in a territory.
• Review origin/destination manifest and quote opportunities report for new leads (goal of 6 prospecting calls per week, both face-to-face and over the phone).
• Review customer profile for each planned call and execute a strategy for increasing market share (at a profitable level) with customers.
• Utilize marketing visuals when appropriate.
• Plan for a goal of three lunch meetings a week and set appointments for upcoming week of calls by phone or email.
• Schedule a minimum of 40 weekly contacts and 30 face-to-face calls.
• Utilize Sales Mobile App to record daily calls.
• Maintain integrity in all measures to include sales call notes and sales expenses.
• Complete all pricing requests generated from daily work.
• Negotiate pricing and conditions.
• Take the necessary next steps for customer follow-up and personally evaluate what could have been better executed.
• Work with Operations with Continuous Measurable Improvement (CMI) at the intersection of all customer and operational processes for the good of both parties.
• Work with drivers to ensure the highest level of involvement in sales and marketing programs.
• Review results to determine where future 60-day plan adjustments might be needed.
• Utilize business intelligence sales dashboards within Tableau to make data-driven decisions.
• Identify non-asset based transportation solutions for customers that are a fit for eShipping Exchange.
• Develop business partnerships with customers that are aligned with the culture of the Company.

Requirements

• A minimum of 1 year of experience in sales or management.
• A Bachelor's Degree or equivalent experience.
• Possess 3 years of experience in sales or management (preferred).
• A valid Driver's License.