Account Manager

Responsibilities

• Complete sales related marketing projects that includes running proposals and reports
• Provide assistance to sales representatives and the broker community
• Provide enrollment support to brokers and clients
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer brokers and clients
• Afford day to day needs of current brokers and clients
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Afford high severity requests or issue escalations as needed

Qualifications

• Knowledge of marketing principals
• Ability to work under pressure to meet deadlines and attention to detail
• Excellent analytical skills
• Organizational skills
• Interpersonal skills
• Numerical skills
• Verbal communication skills
• Effective presentation skills
• Ability to learn and navigate the company's computer systems
• Demonstrate ability to solve problems and suggest appropriate solutions
• Highly self-motivated