Account Manager

Responsibilities

• Vendor Liaison for clients
• Maintain outstanding checklists and renewal timelines
• Problem-resolution for ongoing or raised issues
• Run carrier reports where applicable, or order monthly reporting directly from the carrier
• Negotiate with vendors to provide competitive quotes
• Provide contract review, comparisons and recommendations for renewals by established deadlines
• Proactive customer service and HR support
• Maintain internal files and databases with all client data
• Implement and compliance support
• Complete fully insured NFP renewal package
• Aid and organize the onboarding process for all new cases and new business lines on designated accounts
• Experience in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
• Proficient in carrier alternatives, products and systems
• Attend weekly Health and Welfare meetings, planning sessions and NFP-Sponsored events

Requirements

• 5 years’ experience in Employee Benefits Administration
• Bachelor Degree preferred
• Licensing/Certificatiions: Health & Life Insurance License

Qualifications

• Exceptional written, oral, interpersonal communication skills
• Advanced MS Office skills, to include excel, word, power point
• Strong client development and relationship building skills
• Ability to work both independently and within a team environment
• Exceptional attention to detail and time management skills
• Strong aptitude for organization and prioritization
• Desire to work in a fast-paced environment with flexibility in duties and responsibilities

Benefits

• Competitive salary
• PTO & paid holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs

Pay

The base salary range for this position is $65,000 – $85,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location.

Schedule

Full-time, Exempt Position