Account Manager

Responsibilities & Expectations

• The Sales Representative is responsible for the effective sales efforts in their assigned area.
• This position will be expected to develop new customer accounts, advise customers on service center capabilities, and introduce new services to customers.
• Develop a list of prospective customers with the manager, determine appropriate sales strategy, call on customers, and follow up with additional visits and correspondence as appropriate.
• Foster strong relationships with customers to understand their evolving needs and preferences, making personalized cross-selling recommendations accordingly.
• Cook up the efforts of technical specialists for the development of proposals for complicated customer modifications.
• Present proposals to customers.
• Establish long-term customer relationships utilizing sales techniques, policies and philosophies of the company and service center capabilities.
• Consult with appropriate management on problems involving pricing, specifications, warranties, and service adaptations.
• Have thorough knowledge of competition in the marketplace and competitive bid situations.

Qualifications and Competencies

• Must have at least 3 years of experience operating a vehicle with a valid, unrestricted driver’s license.
• Experience or passionate interest in selling within the rotating equipment and mining industry.
• Maintain the ability to travel.
• Sharp analytical thinking and reasoning abilities.
• Cultivate a strong sense of self-awareness to navigate complex client relationships and challenging sales scenarios with grace and diplomacy.
• Proficient with Microsoft Office.
• Ability to analyze and interpret data and take appropriate action.
• Thorough knowledge of competition in the marketplace and competitive bid situations.
• Must be extremely detail-oriented with sound problem-solving skills.
• Have a high degree of organizational ability.
• Expected to create and/or generate sales potential and leads.
• Possess excellent written and verbal skills.
• Display exceptional emotional intelligence, understanding the impact of one’s actions and words on others, both internally and externally.
• Exhibit a high level of self-awareness and emotional resilience, particularly when faced with pressure or conflict.
• Understand of production of MRP System Experience.