Account Manager

About the role

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers.

Responsibilities

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity.
• Create value in account(s) through long-term, profitable relationships.
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Track your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.

Requirements

• A High School Diploma or GED required, Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience – preferably in an environment with set targets.
• Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
• Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
• Excellent time and territory management skills.
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
• Work a flexible and varied schedule.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience – preferably in an environment with set targets.
• Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
• Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
• Excellent time and territory management skills.
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
• Work a flexible and varied schedule.

Skills

• Strong communication and relationship-building skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Salesforce and other CRM systems.
• Knowledge of construction industry practices and technologies.

Benefits

• Medical/Dental/Vision coverage effective on your first day of employment.
• 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment.
• Generous Paid Time Off policy and holidays including two days to give back to your local community.
• Paid parental leave, sabbaticals, military leave.
• Education reimbursement.
• Up to five days per year of back-up daycare.
• Life, accident and disability insurance.
• Employee Assistance Program (EAP), company-paid wellness screenings.
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.