Account Manager

Job Responsibilities

• Own the full renewal cycle for first-year accounts, from early engagement through contract execution.
• Serve as the primary point of contact for a Core book of first-year Green Street research accounts, building relationships with key stakeholders to drive value.
• Lead structured onboarding for new Green Street subscribers, ensuring clients are effectively trained and integrating Green Street data into their workflows from day one.
• Conduct regular check-ins and business reviews, bringing a consultative perspective rooted in each client's investment goals.
• Actively collect and relay client feedback to internal teams to inform product and service improvements.
• Identify and develop upsell and cross-sell opportunities to increase annual revenue within the existing book.
• Train clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform.
• Partner closely with the Account Management, Customer Success, and New Business teams to ensure a coordinated account strategy.

Candidate Profile

• Bachelor's degree with high distinction in finance, accounting, real estate, economics, or a related field.
• 2–3 years of experience in account management, sales, or a customer-facing role — ideally within a SaaS, financial data, or financial services environment.
• Superior relationship management skills with a genuine desire to help clients succeed.
• Sales-driven and competitive, with experience negotiating with clients.
• Excellent communication skills, both verbal and written, with well-developed presentation abilities.
• Fundamental understanding of the financial industry, including investment banks, lenders, private equity firms, and hedge funds; familiarity with commercial real estate or REIT markets is a plus.
• Demonstrated commitment to driving product adoption and retention, with a focus on ensuring first-year clients realize measurable value from their Green Street subscription.
• Organized and proactive, with the ability to manage a book of business, flag risks early, and follow through on commitments.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with Salesforce, Gong, and Salesloft is a plus.
• Comfort with AI tools and a willingness to incorporate them into day-to-day workflows, including client outreach, call preparation, and account management.

Compensation, Benefits And Work Authorization

• In addition to the posted base salary range, this position is eligible for a performance bonus and benefits (subject to eligibility requirements).
• Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.
• This information is applicable for all full-time positions.
• Green Street will not sponsor or transfer employment work visas for this position.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Company Overview And EEOC/Diversity

• Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence.
• With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions.
• To learn more, please visit www.greenstreet.com.
• The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger.
• We’re building a company culture where differences are celebrated and valued.
• Green Street is an Equal Opportunity Employer.

Pay Range

USD $70,000.00 - USD $80,000.00 /Yr.

Incentive Performance Bonus

Incentive Performance Bonus