Account Manager

About the role

We're building some of the most advanced agricultural drones in America. Our aircraft help farmers increase yields, reduce costs, and solve real-world challenges across agriculture, energy, public safety, and industry. We're looking for an energetic, organized, people-focused Account Manager who enjoys building relationships and helping customers succeed.

Responsibilities

• Build strong relationships with customers
• Conduct onboarding calls with new customers
• Answer customer questions and coordinate solutions
• Work closely with Sales, Operations, Engineering, and Technical Support
• Schedule follow-up calls and check-ins
• Track customer activity using CRM software
• Cook up product deliveries and training
• Identify opportunities for additional products and services
• Help renew and grow existing customer relationships
• Resolve issues before they become problems
• Become a trusted advisor for your accounts

Requirements

We're looking for someone who is friendly and personable, highly organized, naturally curious, comfortable talking with customers by phone and email, an excellent communicator, positive, coachable, detail-oriented, able to juggle multiple priorities, and excited to learn something new every day. Ideal backgrounds include: Recent college graduate, Customer service, Retail leadership, Hospitality, Banking, Agriculture, Business marketing, Communications, Sales, Account management, Customer success, Bachelor's degree preferred but not required. Technology you'll learn includes: CRM software, Microsoft Office, Google Workspace, AI productivity tools (Claude, ChatGPT, Codex), Drone technology, Precision agriculture, Customer relationship management, Basic sales strategy, Project coordination.

Qualifications

No Drone Experience Required. We'll Teach You The Industry.

Skills

CRM software, Microsoft Office, Google Workspace, AI productivity tools (Claude, ChatGPT, Codex), Drone technology, Precision agriculture, Customer relationship management, Basic sales strategy, Project coordination.

Benefits

Paid Time Off, Paid Holidays, Health Insurance, Vision Insurance, Dental Insurance, Retirement Plan, Ongoing Training, Career Advancement Opportunities.

Pay

$20/hour + Performance Incentives

Schedule

Full-time