Account Manager

Key Responsibilities

• Ultimately responsible for the day-to-day execution of clients' marketing strategies.
• Bring together all the disparate pieces to seamlessly deliver high quality work on budget and on time.
• The key point person for deliverables for both the internal Merkle team as well as with clients for tactical delivery or account status.
• Ensure marketing and support activities are executed in a timely and efficient manner.

Requirements

• Bachelor's degree required
• 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department
• A working knowledge of:
• Online and offline creative development and production
• Digital Marketing
• Multi-channel/Integrated Marketing
• Campaign management of large, complex email initiatives
• Operations Management, including leading status calls and traffic management of campaigns and resource capacity
• Relationship/Client Management

Qualifications

• Accountability, attention to detail, decisiveness, and strong work ethic
• Ability to multi-task and work well in a fast-changing environment
• Ability to think operationally and strategically; analyze issues, use sound judgment
• Experience with marketing automation or customer engagement platforms
• Hands-on experience with Braze or Salesforce Marketing Cloud (a plus)

Skills

• Strong account management and interpersonal skills
• Exceptional service and creating value for clients

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Pay

The annual salary range for this position is $68,000 - $110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Schedule

This job requires employees to work from the office three days per week (two days per week for employees based in Los Angeles). Employees who live outside a commutable range may be designated as remote, depending on the role and business needs.

Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Employees who live within a commutable range of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles).

Location

USA - Remote - Colorado

Brand

Merkle

Time Type

Full time

Contract Type

Permanent