Account Manager

About the role

Based in Northeast Ohio, AWP Safety is a rapidly growing national safety services provider dedicated to protecting customers' people, business, and time. We represent nearly every major public utility: electric, gas, and telecommunications. Founded in 1993, we are America's Traffic Control Leader and a pioneer in traffic control solutions. Our mission is to enhance processes through best practices for productivity and cost-effectiveness.

Responsibilities

• Attend and conduct weekly sales and cold call appointments with key decision-makers on potential and existing accounts, including visits to the customer's facility and/or job site, video and phone calls, email, etc.
• Build and maintain a solid and qualified pipeline, establishing professional customer/vendor relationships with appropriate customer contacts at all levels in relevant departments such as purchasing, engineering, project management, quality assurance, senior leadership, etc.
• Proactively identify and secure opportunities to help customers solve problems, quote on customer requirements, assist in providing job estimates, provide technical assistance as needed, and keep customers up to date on new developments.
• Maintain involvement in the execution of customer's project/order to ensure that all services and products meet or exceed the contracted expectations and conditions by consistently collaborating with Operations, Billing, and other key departments.
• Effectively convey the Company's focus on safety to employees and customers, and promote the company's network of companies' ability and commitment to deliver safe, high-quality, and on-time services.
• Network as a key point of contact for sales within assigned territory, identifying and executing on opportunities to increase sales by participating in various events, including but not limited to trade shows, association meetings and conferences, industry events, etc.
• Track and regularly provide reports on all activity, target achievement, sales forecasts, lost business, orders and quotes, problems and recommended solutions for customer/vendor relationship or project concerns, changes in assigned territory or industry trends that may affect the Company, etc.
• Collaborate with Inside Sales, Billing, and Branch and Area Managers on sales strategies and procedures.
• Perform all other duties as assigned by leaders in Operations, Sales, or Corporate.

Qualifications

• High school diploma or equivalent required; advanced degree preferred.
• Formal sales training preferred.
• Minimum 2 years of experience in sales required, 3-5 years of experience strongly preferred, some experience in B2B outside sales.
• Experience in construction, traffic control, infrastructure, or related industries strongly preferred.
• Strong written and oral presentation and communication skills in English, bilingual Spanish is a plus.
• Strong customer orientation with demonstrated experience developing strong partnerships by understanding and anticipating business needs of the customer and maintaining customer satisfaction.
• Proven track record of growing market share, including using cold calls to establish new accounts.
• Proven ability to manage sales and profits against forecasts and targets.
• Results-driven, high-energy, resourceful, self-motivated, able to work independently, and has a positive, "make it work" attitude.
• Proficient in using technology such as MS Office, CRM, business-related social media, etc.
• Commitment to adhering to and promoting safe workplace practices.

Benefits

• Competitive base salary with a quarterly and annual bonus plan.
• Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
• Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Participation in the 401(k) retirement plan.
• Paid Time Off (PTO) and paid holidays.
• AWP named one of America’s Greatest Workplaces 2023 for Diversity.
• The salary range for this position is $80K - $90K + Bonus + Company Vehicle & Gas Card.
• Qualified applicants will receive consideration for employment without regard to race, color, age, religion, national origin, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.