Account Manager

Job Summary

We are seeking an Account Manager to join our team and cover Atlanta, Georgia, and the surrounding area! The primary function of the Account Manager will be to maintain and expand the Company’s business base by maximizing the profitability of assigned customer accounts and also helping the Company grow by soliciting new business!

Essential Job Responsibilities

• Manage existing customer base and grow territory with the help of the leadership team
• Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
• Work onsite at customer locations to provide routine, day-to-day service to determine water treatment program is operating within optimal ranges
• Aid with chemical feed and inventory management
• Participate in delivery, installation, commissioning and repair of systems at customer sites
• Manage and place orders, track inventory and usage of product at each customer site and serve as the general face of the Company to assigned customer base
• Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of the Company’s culture
• Project professional image of the Company through a positive and helpful attitude and punctual and reliable attendance at all times
• Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers; continuously strive for professional improvement by taking advantage of the Company’s continuous online training and mentorship opportunities
• Be a team player and mentor to the team
• Local travel is expected and ongoing, including approximately 5% of travel outside of assigned region, which will involve overnight stays
• Keep vehicle in good operating condition and keep up with recommended maintenance as needed
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent
• General knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
• Three (3) years of experience in a technical sales role
• Strong communication and customer service skills with the ability to explain technical concepts to non-technical clients and stakeholders
• Mechanical and technical aptitude with the ability to diagnose and resolve technical issues efficiently
• Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
• Ability to work independently and effectively plan, organize and execute activities
• Ability and willingness to be trained in on and perform equipment installation, commissioning, and repair at customer sites
• Ability and willingness to physically provide service at customer facilities within a wide range of environments; must be able to lift a minimum of 50 lbs. without assistance
• Valid driver’s license and willingness to abide by Company standards for operating a motor vehicle
• Ability and willingness to be away from home for overnight travel 2-4 nights/month
• Ability to pass a respirator fit test and wear a half-or full-face respirator

Prior Experience

• Bachelor’s degree in Engineering, Chemistry
• or other relevant field of study
• Past work experience in technical sales and service
• in industrial water treatment or specialty chemicals industry
• Familiarity with water treatment industry regulations and standards
• Advanced certifications or training in water treatment technologies