Account Manager, Americas

Responsibilities

• Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data
• Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support
• Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities
• Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development
• Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage
• Drive client value realization while maximizing long-term contract value
• Monitor and proactively improve overall client health, engagement, and satisfaction

Qualifications

• 3+ years of experience in account management or a similar client-facing role (e.g., Sales, Trading, Execution/Algo Sales)
• Background in traditional capital markets required
• Experience with electronic trading platforms and workflows
• Demonstrated ability to work with clients to solve complex trading or technology-related challenges
• Experience managing commercial discussions and/or contract negotiations preferred
• Familiarity with digital assets and crypto markets preferred
• Excellent verbal and written communication skills