Account Manager (AM) - Mount Vernon, NY
About the Role
We are seeking an experienced, client-focused, and strategically minded Account Manager to take full ownership of client engagement within our regional markets. This role is central to our growth in HVAC control systems/building automation low-voltage electrical installations; driving client satisfaction, project pipeline performance, and revenue results across the region.
Key Result Areas (KRAs)
Client Communication & Relationship Management
Professionalism & Client Experience
Bid Review & Scope Management
Change Order (CO) Management
Pipeline Ownership & Opportunity Management
In-Person Client Engagement
Revenue Growth & Booking Performance
Project Turnover & Handoff Quality
Client Feedback & Post-Installation Follow-Through
Qualifications
2+ years of experience in account management, client success, business development, or a related client-facing role
Solid understanding of the B2B sales cycle and construction project lifecycle
Working knowledge of BMS/controls systems, building automation, or the construction/mechanical/electrical industry
Demonstrated ability to manage multiple client relationships and active sales opportunities simultaneously
Strong interpersonal and communication skills with the ability to build trust, influence stakeholders, and present with confidence
Experience hosting and leading client meetings and in-person engagements
Excellent organizational skills, attention to detail, and ability to meet deadlines in a fast-paced environment
Proficiency in Microsoft Office Suite and Customer Relationship Management (CRM) or pipeline management tools
Positive, professional presence with a solutions-oriented and ownership-driven mindset
Willingness to travel occasionally within the region for client meetings and site visits
Preferred Qualifications
Bachelor's degree in Business Administration, Construction Management, Marketing, Communications, or a related field
Prior experience in the HVAC, controls, low-voltage electrical, or mechanical contracting industry
Familiarity with estimating processes, bid leveling, or preconstruction workflows
Experience progressing from a sales support or coordination role into direct account ownership
Compensation and Benefits
Base salary: $76,000 - $100,000, commensurate with experience, relevant skills, and overall expertise.
Performance based bonus tied to key KPIs.
Comprehensive benefits: Health, Dental, and Vision insurance, 401(k) contribution, paid time off, and professional development.
Why Join Us?
Vanguard is a dynamic, growth oriented electrical contractor with deep roots in New York City since 2007. We specialize in low voltage temperature controls and Building Management Systems (BMS), delivering smart, efficient solutions for commercial and industrial clients, focusing on optimization without traditional high voltage work.
We pivoted strategically during COVID, expanded into Texas, and now have over 250 team members delivering projects across NYC, Dallas Fort Worth, Austin, San Antonio, and beyond. We are scaling fast, creating real impact in the built environment, and prioritizing organizational health and team well being.
What do you stand to gain?
Leadership Impact: Shape and grow a high potential team while directly influencing Vanguard’s next phase of expansion.
Growth Opportunities: Direct mentorship from company founders and executives, leadership development, and a clear path to higher roles as we scale.
Meaningful Work: Lead initiatives that optimize operations, boost efficiency, and support our growing project pipeline.