Account Manager - 401k (Remote)

About the role

Support 401(k) Producers with sales support and provide customer service to assigned clients, updating key plan data annually. Manage all activities related to the procurement, placement, and implementation of defined contribution plans.

Responsibilities

• Maintain ongoing client contact to assist with day-to-day service issues and vendor management.
• Work with vendors and Third Party Administrators to automate data collection and analysis.
• Schedule and attend client meetings for prospects and existing clients.
• Maintain client and due diligence files.
• Record notes at meetings and prepare minutes for investment committees.
• Prepare investment reviews and investment committee meeting materials.
• Assist in completing plan applications, plan document review, and plan implementation.
• Assist auditors with Form 5500 preparations and data collection.
• Assist vendors with year-end testing data collection.
• Assist with or conduct participant enrollment meetings.
• Support the 401(k) department with general industry knowledge.
• Research and support new initiatives to increase efficiency, productivity, compliance, and profitability.
• Complete Requests for Proposals (RFPs).
• Manage simple plans with under $10 million in assets and under 100 participants.
• Collect fees, reconcile, and resolve outstanding balances within 60 days of invoicing.
• Comply with agency management system data standards and maintain data integrity.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of related work experience in 401k account management.
• Understanding of retirement plan types and operations, ERISA guidelines, and regulations.
• Experience with small to mid-sized clients (less than 250 participants).
• Valid Series 65 license required; Securities license (SIE, Series 6 or 7 and 63) preferred.

Skills

• Excellent verbal and written communication and presentation skills.
• Strong interpersonal, relationship-building, negotiating, and problem-solving skills.
• Exceptional attention to detail.
• Ability and motivation to work independently.
• Good time management, planning, organizational, and prioritization skills.
• Advanced analytical skills.
• Proficient in Microsoft Office products.

Benefits

Alliant Insurance Services provides comprehensive, high-quality employee programs to meet current and future needs, including a competitive financial package.