Account Manager - 100k OTE & fully remote!
Inflect · San Francisco, CA · 2 mo ago
RemoteRemoteBusiness DevelopmentFull-time
Who We Are
We're revolutionizing the way companies buy and sell digital infrastructure (Datacenter, cloud, and network services), and we're extremely proud of that. Digital infrastructure services are the building blocks of the internet and at the core of every industry. Traditionally it's been bought manually through service provider sales people, resulting in high costs, slow procurement cycles, and services that aren't the best fit - slowing down the ability of companies to build and innovate. Inflect's marketplace and advisory are removing friction so any company can get what they need, when they need it, with the right deal terms.
Day-To-Day Responsibilities
- Build and maintain strong relationships with clients, ensuring their needs and expectations are met
- Coordinate with internal resources (Solution Advisors, Agents, technical resources, etc.) to ensure engagement objectives are achieved
- Coordinate and sit in on customer meetings, ensuring all parties have the information and context they need, including Solution Advisors, VP of Sales and even potentially the CEO.
- This includes post-meeting activity follow-up and coordination
- Provide regular updates to all relevant stakeholders on open leads and deals
- Manage stakeholder time as well as technical resources effectively on open deals
- Identify potential engagement risks and surface to internal stakeholders appropriately
- Ensure that all deliverables meet the Inflect's quality standards as well as client expectations
- Maintain engagement documentation in Salesforce and provide regular status reports to clients and internal stakeholders as needed
- Routinely engage with all relevant engagement stakeholders, including clients, internal teams, and external partners, to ensure alignment and collaboration
- Keep track of quote requests to partners and keep Solution Advisors informed on quote request progress
- Create and update summaries compiling quotes utilizing google sheets and formulas
- Proactively reach out to customers regarding upcoming renewals
- Proactively reach out to customers to uncover new projects and additional revenue streams
- Actively reach out to new incoming leads within a consistent minimum SLA
What Benefits We Offer
- 100% remote work environment - seriously!
- Unlimited PTO
- Fully covered health insurance options through a major health insurance provider for both you and your family (you pay $0)
- 401k available
- Dental and Vision insurance available with widely used providers
- Option grants begin vesting after year 1 - you own a piece of Inflect