Account Manager 1

POSITION SUMMARY

The Account Manager will work closely with the Senior Account Managers and the Client to purchase and coordinate the manufacturing of project-related material. The position will also be responsible for costing and purchasing, using approved Miller Zell practices and standards to ensure cost effective production of items required for each client/project.

POSITION COMPETENCIES

• Continuous learning - Actively and continuously gain insight of strengths and weaknesses to identify the relevant areas that need further development (regarding skills and knowledge) and act upon it.
• Customer focus - Know the (internal and external) customer business needs and act accordingly, anticipate customer needs, and give high priority to customer satisfaction and customer service.
• Decision making - Draw correct and realistic conclusions and make timely decisions based on available information.
• Organizational awareness - Have and use knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceive the impact and the implications of decisions on other components of the organization.
• Oral communication - Shape and express ideas and information in an effective manner.
• Strategic Thinking - Understand and process complex information and exercise sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Propose courses of action that further the objectives, priorities, and vision of the organization.

Job Specific

• Negotiate and obtain quotes from vendors and prepare cost estimates.
• Establish and maintain effective working relationships with print vendors and internal print facilities.
• Work with graphic designers and vendors to determine the print substrates and production method that is best fit for the design intent and final use for each project.
• Seek out new vendors and qualify them for production capabilities, cost effectiveness and quality control.
• Attend and/or assist with press checks and installations when needed.
• Monitor costs and continually strive for cost reduction and increased profit margins.
• Prepare and issue purchase orders, bill of materials, work orders and change orders.
• Ensure consistency and quality control through the print production process and manage projects so delivered orders are within budget and on time.
• Afford logistics issues, packaging, and shipping of products/projects at vendors and MZ warehouses.

No. Job Functions

• Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

Other Responsibilities

• Assist in the coordination of logistics issues, packaging, and shipping of products/projects at vendors and MZ warehouses.
• Punctuality and regular attendance are required on the job.

Measures Of Effectiveness

• As observed by the manager and others.
• Review of documentation.
• Project outcomes and results are delivered in a cost effective, high quality, competent, and efficient manner as determined by internal and external processes.
• Conduct and interpersonal relationships contribute positively to the delivery of projects and services, and to orderly operation of the department and the organization.
• Skills are maintained and enhanced through meetings with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs.

Position Requirements/Qualifications

• Education: Bachelors degree.
• Experience: Minimum 3 to 5 years in purchasing, negotiating and estimating. Prior print industry experience in positions such as purchasing, estimating, and/or customer service is strongly preferred.
• Special Skills/Qualifications: Basic inventory control knowledge is preferred, project coordination skills, strong communication skills.