Account Executive, Ticket Sales

About the role

This position is primarily responsible for generating new business through Season Ticket Memberships, Premium Spaces, and Group Ticket Sales. The Account Executive will reach out to prospective clients to develop and close new sales in a high-volume sales environment. Candidates should be passionate and willing to work independently within a team environment.

Responsibilities

• Generate new revenue through cold calling, prospecting, and conducting in-person appointments
• Meet and exceed new Season Ticket, Premium, and Group sales targets
• Handle a high volume of sales activity: 60-80 calls per day, booking 15-20 meetings per week
• Develop relationships through consistent touch points, including outbound calls, emails, text messages, inbound calls, face-to-face meetings, and special events
• Meet regularly with Director of Ticket Sales to continue learning and developing
• Work all home matches and prospecting events throughout the year
• Maintain a constant high level of professionalism with all clients and prospects
• Actively participate in regular sales meetings and ongoing training
• Contribute positively to a collaborative, high-energy sales team environment
• Identify opportunities for upselling with current and prospective clients (e.g., Group Ticket Sales)
• Respond in a timely manner to calls, inquiries, and emails
• Accurately and diligently maintain track of all customers and prospects through CRM
• Work non-traditional hours (nights, weekends, and holidays as necessary)

Requirements

• Bachelor’s Degree
• 1 year of sales experience, preferably in the sports industry
• Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients
• Resourceful, conscientious, and punctual
• Entrepreneurial spirit, energetic and outgoing personality with a proactive approach to work
• Desire to grow a fruitful career in attractions, sports, and entertainment

Benefits

• Medical, dental, vision, life, and disability insurance
• Paid vacation
• 401k plan

Pay

Competitive compensation and commission plan, commensurate with experience.