Account Executive - SAP Academy for Customer Success - Chicago (Hybrid)

About the role

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. The program offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

Responsibilities

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field.
• You will be able to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers.
• We offer full-time employment from day one with practical learning applications for your role.
• Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)
• SSE Focus Areas: SAP Finance & Spend Management (F&S), SAP SuccessFactors (HCM), SAP Supply Chain Management (SCM), SAP Customer Experience (CX), SAP Business Transformation Management (BTM), SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC)

Requirements

2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

A cooperative and productive approach to working relationships, internally and externally.

A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

Proficiency in English to engage with our global network.

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.

Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.

Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.

A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

Qualifications

Must have a Bachelor's degree in a relevant field.

Skills

Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

Core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

e-commerce, sales, customer service, and marketing processes.

Business Process Management/Business Process Automation applications.

Database and data management, analytics, application development and integration, intelligent technologies, and AI.

Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

Benefits

Full-time employment from day one with practical learning applications for your role.

Competitive pay and benefits.

Access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.

Pay

The targeted annual combined range for this position is $91,600 - $205,700.

Schedule

Hybrid work setup consisting of three days a week in the office or on-site with customers or partners.