Account Executive - SAP Academy for Customer Success - Boston (Hybrid)

About the role

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. This program offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

Responsibilities

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field.
• You will be able to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers.
• We offer full-time employment from day one with practical learning applications for your role.
• Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)
• SSE Focus Areas: SAP Finance & Spend Management (F&S), SAP SuccessFactors (HCM), SAP Supply Chain Management (SCM), SAP Customer Experience (CX), SAP Business Transformation Management (BTM), SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC)

Requirements

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

Qualifications

• Education: Bachelor's degree in a relevant field (e.g., Business Administration, Computer Science, Information Systems).
• Experience: 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

Skills

• Business Acumen
• Collaboration
• Adaptability
• Learning Agility
• Problem Solving
• Project Management
• Creative Thinking
• Emotional Intelligence
• Communication
• Technical Knowledge: SAP Finance & Spend Management (F&S), SAP SuccessFactors (HCM), SAP Supply Chain Management (SCM), SAP Customer Experience (CX), SAP Business Transformation Management (BTM), SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC)

Benefits

• Full-time employment from day one with practical learning applications for your role.
• Mentoring and coaching support to accelerate your growth.
• Competitive pay and benefits.
• Access to a supportive global network and tailored development opportunities.
• Hands-on learning and networking opportunities.
• Flexible working models.

Pay

The targeted annual combined range for this position is $91,600 - $205,700.

Schedule

Our hybrid work setup consists of three days a week in the office or on-site with customers or partners.