Account Executive Portfolio - US Commercial - Cleveland
About the role
The Northern Ohio Select Commercial team is part of Cisco’s US Commercial organization, focusing on helping customers in Northeast Ohio modernize, grow, and solve real business challenges through technology. This role involves managing and growing a portfolio of commercial accounts, combining strategic account management, prospecting, forecasting, and cross-functional leadership within Cisco’s channel-driven sales model.
Responsibilities
- Manage and grow a portfolio of existing commercial customers across Northeast Ohio.
- Build strong relationships across customer organizations, from technical teams to executive leadership.
- Drive both short-term execution and long-term account development opportunities across Cisco’s portfolio.
- Partner closely with channel partners, Cisco specialists, SEs, services, and leadership teams to orchestrate opportunities and customer outcomes.
- Maintain a strong understanding of Cisco’s networking portfolio while identifying opportunities across security, collaboration, observability, AI, and lifecycle motions.
- Create accurate forecasts, pipeline health, account plans, and quarterly business priorities.
- Create momentum within accounts by identifying new opportunities, driving customer engagement, and helping customers align technology investments to business outcomes.
- Navigate internal and external complexity with a solutions-oriented mindset and a strong bias toward action.
Requirements
- 3+ years of experience selling, prospecting, and growing customer accounts in technology.
- Bachelor’s degree or equivalent professional experience.
- Experience managing a territory or account portfolio with responsibility for forecasting, pipeline development, demand generation, partner engagement, and quota attainment.
- Experience balancing short-term execution with long-term account planning and customer development.
Qualifications
- Bring ownership, energy, and a relentless focus on moving the business forward.
- Possess strong business and technical acumen, particularly around core networking technologies and broader infrastructure solutions.
- Be highly organized and operationally disciplined, with strong forecasting and opportunity management skills.
- Build credibility quickly and become a trusted advisor within customer accounts.
- Comfortable operating within a fast-paced, matrixed organization and can effectively navigate complexity and ambiguity.
- Experience working closely with channel partners and cross-functional teams to drive customer outcomes.
- Have a positive, team-oriented attitude and contribute to a culture of accountability, collaboration, and execution.
- Strong communication and relationship-building skills across technical, business, and executive stakeholders.
Skills
- Strategic account management.
- Prospecting and customer development.
- Forecasting and pipeline management.
- Collaboration with Cisco specialists, partners, and leadership teams.
- Understanding of Cisco’s networking portfolio and broader infrastructure solutions.
- Ability to balance short-term and long-term goals.
Benefits
At Cisco, employees are offered a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Additional benefits include paid holidays, personal days, and vacation time, as well as the option to volunteer and earn annual bonuses based on performance.
Pay
The starting salary range for this position is $215,100.00 to $273,500.00, reflecting the projected salary range for new hires in U.S. and Canadian locations. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.
Schedule
Cisco offers flexible vacation time off programs for exempt employees and a unique time off program for Illinois employees to meet local requirements.