Account Executive, Existing Business (f/m/d)

DE-CIX (German Commercial Internet Exchange) is the world's leading Internet Exchange operator and since its inception has shaped the guiding principles of the present and future Internet in various leading global bodies. At our locations in Europe, Africa, North America, the Middle East, and Asia, we work at the heart of the Internet. For over 30 years, our interconnection services have contributed to the creation of new digital ecosystems worldwide and prepared people, businesses, and organizations for the coming decades of digital evolution. The DE-CIX Internet Exchange in Frankfurt (Germany) is one of the largest in the world.

About the role

Drive proactive outbound engagement within DE-CIX’s existing customer base, identifying new opportunities and converting customers into active users of the DE-CIX portfolio. Manage the full sales cycle for existing customers, from opportunity identification to deal closure. Act as a trusted advisor and DE-CIX expert, identifying customer needs, selling solutions, and strategically developing the Peering and Interconnection market within DE-CIX’s existing customer base. Work closely with cross-functional teams to continuously align the DE-CIX portfolio with customer needs and ensure its seamless integration into customers’ interconnection environments.

Responsibilities

• Proactive outbound engagement within DE-CIX’s existing customer base to identify new opportunities
• Convert customers into active users of the DE-CIX portfolio
• Manage the full sales cycle for existing customers, from opportunity identification to deal closure
• Act as a trusted advisor and DE-CIX expert to identify customer needs and sell solutions
• Strategically develop the Peering and Interconnection market within DE-CIX’s existing customer base
• Collaborate with cross-functional teams to align the DE-CIX portfolio with customer needs
• Ensure seamless integration of DE-CIX solutions into customers’ interconnection environments

Requirements

• High drive, strong ownership, resilience, and a solution-oriented mindset to grow existing customer accounts
• 3+ years of end-to-end B2B sales experience, ideally in cross-selling, account management, or interconnection solutions
• Ability to influence stakeholders across Network Engineering, IT, and C-level while collaborating effectively with internal teams
• Business-fluent English and Chinese with excellent written and verbal communication skills

Benefits

• An appreciative corporate culture and trustful teamwork with like-minded specialists
• Great working conditions
• Exciting and diverse challenges in an innovative and international environment
• Crisis-resistant permanent contract with the world’s market leader in its sector
• Extremely friendly and supportive colleagues