Account Executive (Existing Business)

What You’ll Do

• Drive expansion and renewals: Identify growth opportunities within your book of business and ensure high renewal rates. Uncover new use cases, additional departments, and expanded product adoption within existing accounts.
• Develop strategic account plans: Create and execute strategic account plans focused on identifying upsell, cross-sell, and expansion opportunities in partnership with Account Managers. Conduct regular executive business reviews to demonstrate ROI, align on strategic objectives, and uncover new growth opportunities.
• Deepen and broaden relationships: Build and maintain strong relationships with C-level and VP-level stakeholders while expanding your footprint within accounts—connecting with new departments, senior leaders, and cross-functional teams to drive enterprise-wide adoption and navigate complex decision-making structures.
• Lead renewals and negotiations: Manage contract renewal negotiations, ensuring high retention rates while maximizing deal value and contract terms. Navigate complex sales cycles within existing accounts, involving multiple decision-makers and budget holders.
• Be a strategic partner and trusted advisor: Work closely with internal teams including Account Management, Product, and Marketing to provide customer feedback, align client needs with the roadmap, and help refine the expansion strategy. Use data, customer insights, and industry expertise to create compelling business cases and proposals that articulate incremental value and justify expanded investment.
• Own your outcomes with operational excellence: Manage your entire book of business with precision, including expansion pipeline management, accurate forecasting, and maintaining pipeline hygiene in CRM. Embrace deep customer relationship mapping, proactive activity tracking, and transparent sales forecast management to leadership to ensure predictable revenue delivery.

What We’re Looking For

• Proven expansion and retention success: Track record of successfully driving revenue growth within existing accounts and achieving high renewal rates while hitting or exceeding sales targets, particularly in a software or SaaS environment; 7+ years of experience in Enterprise software sales, with martech/adtech experience preferred.
• Early-stage mentality: Experience working in a fast-moving startup and understanding what it takes to get things done without predefined processes. Resourceful, resilient, and ready to get your hands dirty to drive customer success and growth.
• Exceptional relationship builder: Skilled at deepening relationships with existing clients and expanding networks within accounts—from brand marketers to C-level executives; 3+ years experience managing enterprise accounts, driving expansions, and navigating complex stakeholder environments.
• Strategic and consultative: Skilled at uncovering unmet needs, identifying whitespace opportunities, and positioning solutions that drive measurable business impact. Think like a trusted advisor, not just a seller.
• Curious and collaborative: Naturally inquisitive, problem-solver, and a true team player who is excited to learn and contribute to a collaborative environment.
• Independent and resourceful: Comfortable navigating ambiguity, managing multiple priorities, and proactively finding solutions without constant oversight.