Account Executive, Enterprise Customer Sales

About the role

You will manage the entire post-sales relationship for a designated list of Enterprise Accounts. This is a quota-carrying, remote position with travel expectations, reporting to the Manager of Enterprise Customer Sales.

Responsibilities

• Optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within your designated book of Strategic Accounts
• Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services
• Build honest relationships and genuine partnerships with existing Strategic Accounts
• Collaborate with critical business partners across Finance, Success, Implementation, Operations, etc. to maintain and execute detailed account plans for maximum value creation
• Work closely with Sales Engineers on complex requirements and integrations
• Partner with Pro Development Representatives to source business for strategic accounts
• Track all activity in Salesforce and forecast business to Sales leadership

Requirements

• 7+ years experience building & maintaining executive relationships, identifying and closing upsell & expansion opportunities, and negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients
• Successful sales experience in a B2B SaaS environment with a proven track record of top performance and overachievement against quota
• Professional, value-driven, and highly-creative approach to strategic sales that optimizes across multiple negotiating levers
• Ability to balance strategic, long-term account plans with monthly, quarterly, and annual quota targets
• Exceptional executive presence, including the ability to connect with diverse audiences and inspire action
• Strong relationship-building and excellent written & verbal communication skills, fostering collaboration and trust with clients and internal stakeholders
• Proven ability to build rapport, take initiative, and collaborate across departments to drive results
• Passion for the home services industry
• Ability to travel 15% - 20% of the time, regionally and nationally
• Valid driver’s license and automobile insurance

Benefits

• Flexible time off with ample learning and development opportunities, including a comprehensive onboarding program and leadership training
• Recognition and support for autonomous work through Bonusly, peer-nominated awards, and more
• Company-paid medical, dental, and vision (with 100% employer-paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options
• Parental leave and support, up to $20k in fertility services (IUI and IVF), surrogacy and adoption reimbursement, on-demand maternity support, and free breast milk shipping
• Pet insurance, legal advisory services, and financial planning tools

Pay

For candidates in the United States, the salary ranges are:

• Zone 1: $133,300 USD (applicable for CA, CT, DC, MD, MA, NJ, NY, VA, and WA)
• Zone 2: $124,500 USD (applicable for all other US locations)

This role is also eligible for a variable commission plan. International compensation will vary by location and will be discussed during the hiring process.