Account Executive- Core Commercial- Fresno, CA
At Mohawk Industries, we’re committed to more—more customer solutions, more process improvements, more sustainable manufacturing, and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you.
About the role
This is a sales position acting as the principal selling agent within the assigned territory for the company to achieve the short and long-term objectives established in the company’s Business Plan. Objectives will be achieved through the discovery of new customers and existing markets in the assigned territory. May be assigned to a specific market segment when the role is based out of a major metropolitan area.
Responsibilities
- Performs sales calls, including but not limited to:
- Traveling to customers and potential customers’ facilities to provide information and support
- Making sales presentations to prospective and present clients
- Calculating and quoting prices, taking orders, and closing transactions
- Contacting prospects and explaining features and merits of products or services offered, utilizing persuasive sales and negotiation techniques
- Answering all questions concerning a product or service, with appropriate referrals where required
- Monitors territory performance against established objectives/guidelines and takes appropriate action to improve performance.
- Provides customer service to ensure resolution of issues within marketing policies; communicates customer requirements and requests support from other departments as necessary; provides product-specific customer feedback to assist in achieving company objectives.
- Assists in establishing sales objectives for the territory in conjunction with the Regional Vice President and ensures compliance with established policies, procedures, and practices.
- Stays abreast of industry, product, economic, and other territory changes that may impact sales and provides timely reporting of activities in the field.
- Assists in developing a territory coverage plan, defining the type of support and frequency of customer contact required to meet territory goals.
- Performs analysis on region opportunities, develops forecasts for sales by customer and product, and identifies additional activities or training necessary to achieve sales goals.
- Provides recommendations for expense budgets; manages business expenses in accordance with corporate guidelines.
- Ensures all assigned company-owned equipment, vehicles, documents, and materials are used, maintained, and stored as required.
- Performs other duties as required.
Requirements
- High school diploma required; college degree preferred.
- 1-3 years of progressively responsible work-related experience and any combination of education and training that provides the required knowledge, skills, and abilities.
- Ability to learn and maintain in-depth knowledge of the company’s diverse business and product lines.
- Ability to travel (75% - 100% domestic travel via land and/or air).
- May be required to lift and move up to 50 lbs without lifting aids.
- Vision requirements comparable to maintaining a valid driver’s license.
- 100% body movement required, including standing, reaching, climbing, and use of all major limbs.
Skills
- Excellent presentation, oral, written, and interpersonal communication skills to effectively interact and negotiate with internal and external customers at all organizational levels.
- Ability to communicate in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict.
- Ability to work and communicate with diverse groups, achieve results through team efforts, and persuade, market, and sell new ideas.
- Ability to gather, assemble, correlate, and analyze statistical and financial data to develop solutions.
- Ability to interact with and track orders through the mohawkNet system.