Account Director - Advertising Agency

Duties and Responsibilities

• Serve as the senior strategic lead and day-to-day point of contact for assigned corporate clients
• Ensure client satisfaction and retention through exceptional client service / communication, timely delivery of quality projects and campaigns, impactful reporting and managing expectations
• Develop and oversee integrated marketing strategies aligned to client business objectives, brand positioning, and market dynamics; translate client goals into clear, actionable briefs for cross-functional teams to ensure integration
• Maintain a thorough understanding of client industries, competitive landscape, and happenings / trends to develop and provide timely and relevant recommendations
• Develop and manage client budgets and maintain a deep understanding of financial performance and internal resource allocation to ensure client profitability
• Consistently identify and pursue opportunities to expand and enhance agency involvement and contributions to the client (i.e.: new strategies, scopes, services, offerings, etc.)
• Understand and manage monthly client billing and activity reporting processes to ensure accuracy
• Manage mid-level and junior client engagement team members; oversee specialist teams as it relates to assigned accounts
• Lead organic growth proposals and presentations; support and contribute to agency pitches, RFPs and new business initiatives

Requirements

• BS or BA in marketing, communications, or advertising or relevant experience in a multi-faceted client-side marketing position
• 10+ years of marketing/advertising agency experience or relevant experience in a multi-faceted client-side marketing position
• Corporate and B2B brand experience
• Demonstrated proficiency identifying and understanding clients' needs and using internal and external research to develop and deliver strategic marketing solutions that drive client retention and growth
• Exceptional level of attention to detail, strong organizational skills and a results-driven, growth mindset
• Strong leadership, communication, writing, presentation abilities, and advanced knowledge of PowerPoint and Excel (in addition to standard MS Office programs)

Benefits

• Competitive salaries and opportunity for advancement; we always strive to promote from within!
• Annual team bonus incentives based on achieving individual and company goals
• Medical, dental and visions plans for you and your family and financial protection
• 401(k) plan with 3% company matching program
• Generous paid time off - up to 4 weeks off each year plus 11 paid holidays and your birthday off!
• Paid maternity leave
• Professional development, industry training opportunities, and career advancement from within
• Mileage reimbursement for work-related travel