Account Coordinator -International Freight/Domestic Division-Cotton Team

Job Summary

Cornestone Systems is currently seeking to hire an Account Coordinator for our International Freight/Domestic Division-Cotton Team, for our Corporate Headquarters office, located in Memphis, TN.

Primary Duties and Responsibilities

• Serve as Liaison between Cornerstone Systems, export client(s) and appropriate service providers within the export supply chain.
• Utilize Cornerstone’s proprietary software to manage shipments, dispatch and track export deliveries.
• Monitor and plan freight for export shipments originating at US ports or railroads; coordinate and assign carriers for all shipments.
• Able to identify exceptions and find solutions to potential delays.
• Resolve, or communicate operations issues preventing on time delivery.
• Strong knowledge of all U.S. Ports and railroad operations required.
• Develop long term relationships with carriers to provide a comprehensive service to clients.
• Aid the Manager in pricing, as needed.
• Gather market costs for, and secure capacity of, dray, transload, and domestic inland transport.
• Work closely with Cornerstone’s sales, customer service, and accounting departments on specific customer account needs.
• Meticulous and clear record keeping of pertinent transportation events and milestones.
• Maintain and update customer web portals for load tenders and reporting.
• Must be able to problem solve while able to manage multiple projects simultaneously.
• Promote and display Cornerstone’s Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied.

Minimum Knowledge, Abilities, and Skills Required

• Preferred Bachelor’s Degree in Business, Transportation, Logistics or related field
• 2+ years of related work experience within the transportation or logistics industry required
• Must be flexible based on supply chain changes
• Able to manage multiple projects simultaneously
• Proven leadership skills
• Cost management experience preferred, but not required
• Possess a strong sense of urgency
• Strong negotiating skills
• Effective oral and written communication skills
• Excellent customer service and interpersonal skills
• Proficient in Microsoft Office Suite, specifically excel
• Resourceful in gathering data within Steamship lines, port, and rail sites