Logistics Account Coordinator

Account Coordinator – Corporate Office, Covington, KY BM2 Freight Services, Inc. is searching for a full-time Account Coordinator to work at our Corporate Office in Covington, KY. The Account Coordinator will be expected to assist their Account Representative’s team in the day-to-day operations as they develop, maintain, and grow accounts. The Account Coordinator position is perfect for an aspiring customer sales representative or someone interested in assisting sales for the long term. At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong intrapersonal communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company. Account Coordinator responsibilities: Transportation Management System: Receive customer information and accurately build loads in our transportation management systemServicing Accounts: Schedule shipments for pickup and delivery. Provide excellent customer service and timely updates to customers via phone and email. Coordinate with Logistics Coordinators to obtain PODs and tracking and tracing information. Assist in quoting customers, adapting to freight market conditions, and resolving operational obstacles as they arise. Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across Our ideal candidate will have: Bachelor’s degreeStrong problem solving and critical thinking skillsExcellent attention to detailExceptional customer service and interpersonal communication skillsPrevious experience in a high call volume environment preferredAbility to multi-task and troubleshoot various problems as they ariseExceptional team player with a sense of urgency Why BM2 Freight? Hourly role - Annual Pay range $43,000-$50,000 +incentives Paid parkingMon. - Fri. 8 AM - 5 PM weekly scheduleFree gym membership upon hireUpdated, modern corporate office at riverfront locationOpportunities for advancementOn-site pantry and restaurantsEligible for full health benefits after 30 days of employment (medical, dental, & vision)Eligible for 401k contribution after 90 days employment (with company matching program)4 weeks paid maternity / paternity leave