Account Coordinator-Exterior Services

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations.

Responsibilities

• Oversees a portion of a client account or various client accounts.
• Follows all functional policies, and ensures compliance to all standard operating procedures.
• Maintains and meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made.
• Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow.
• Manages customer issues as they arise during day-to-day operations.
• Supports and balances vendor sourcing to unify and increase profitability.
• Helps identify procedural issues and trends and shares examples of best practices with leadership.

Requirements

• Proficient with Microsoft Office programs (Word, Excel, PowerPoint, Outlook), with advanced Excel skills required.
• WinTeam and Corrigo experience is a plus.
• 3+ years in an account coordinator role, ideally with experience in exterior services or another service-related field with high customer/client contact.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).

Skills

• Strong organizational and communication skills.
• Ability to manage multiple tasks simultaneously.
• Experience with Microsoft Office and related software.

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Health Insurance
• Short Term Disability
• Long Term Disability
• Supplemental Health Insurance
• 401(k) plan with a match
• Non-qualified Deferred Compensation Plan
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• PerkSpot Discount Program
• Pet Insurance

Pay

Starting Pay: $0 per hour - $0 per hour. Final hourly rate of pay will be discussed and determined during the hiring process. Hourly employees will be eligible for overtime pay in accordance with applicable law and KBS policy.

Schedule

The schedule for this position is typically full-time (30+ hours per week).