Account Coordinator

This role is onsite in Kansas City.

About WarehouseQuote

At WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do. WarehouseQuote has built an integrated network of warehouses that can provide customers with on-demand scalable capacity. Customer inventory inside the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting.

Responsibilities

• Daily order management, which includes:
  • Communication via phone, email, and various systems
  • Executing on Standard Operating Procedures
  • Troubleshooting issues and errors
  • Detailed Exceptions tracking – When something goes wrong we document and communicate the issue
  • Maintaining a high level of positive Client Service – We are kind, but firm with service expectations

Requirements

• Excellent time management, interpersonal, listening, and written and verbal communication skills
• Strong technical skills and ability to learn computer programs
• Ability to multi-task, stay organized, and adapt quickly in a fast-paced, customer-focused environment
• Teammates who are committed to our CORE VALUES:
  • Putting People First – Our team doesn’t leave anyone behind. If help is needed, we jump in to support
  • Do The Right Thing Every Time – Even when it doesn’t benefit individuals or the organization, we always do what’s right
  • Taking Ownership of Every Situation – This includes our mistakes, and our personal development
  • Financial Discipline – We will never risk the long-term health of the company for short-term gain
  • Living Generously – We selflessly and humbly give of our time and talent to make a positive impact on those around us

Benefits

• 85% of premiums for medical, dental, and vision plans covered by WarehouseQuote
• $2,000 annual HRA/HSA contribution
• 401k with 100% match, up to 6%, immediately vested upon enrollment
• Reimbursement programs: childcare, tuition, wellness, cellphone
• Free daily lunches
• Leadership and development training
• Men and women haircuts
• Onsite gym