Account Coordinator

About the role

At Sunset Transportation, the Account Coordinator plays a vital role in ensuring our logistics operations run smoothly. You will collaborate with the Account Manager and team to manage load and shipment details, ensuring that everything is executed to Sunset standards. Your communication skills will be crucial as you interact with customers, shippers, receivers, and carriers, all while maintaining a high level of customer service.

Responsibilities

• Schedule, track, and audit loads and shipments
• Communicate load and shipment details to customers
• Manage TL/LTL loads, including quoting and scheduling appointments
• Maintain accurate records of accounts using our TMS (McLeod)
• Problem solve with your team to ensure customer satisfaction

Requirements

• A positive attitude and the desire to make an immediate impact
• Proficiency in MS Office, Windows, and basic business software
• Strong communication skills and the ability to multitask
• Experience with TL/LTL and familiarity with McLeod TMS is a plus
• Ability to build strong relationships focused on customer service

Benefits

• A competitive salary with monthly incentives to reward your hard work
• Benefits package that includes health, dental, and vision coverage
• 401K with a company match, ensuring your future is secure
• Paid vacation, floating holidays, and personal/sick time
• An award-winning company culture to help you grow, both personally and professionally
• Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award, or learn a new skill at Sunset University, your opportunities are endless!