Account Coordinator

About the role

Stumm Insurance is looking for an Account Coordinator to join our dynamic team. The ideal candidate will provide day-to-day administrative support to our client service teams. The Account Coordinator works with Stumm service teams on all aspects of client enrollment transactions for groups ranging from 5 to 500+ employees. This includes employee enrollment, termination, and/or change requests received from the employer throughout the year. The account coordinator will also assist Stumm service teams in preparing and updating group census material. To succeed in this role, you must be highly organized and able to perform multiple tasks for different teams/clients at the same time.

Responsibilities

• Develop, foster and maintain client relationships with clients, providing the highest level of service.
• Provide accurate and timely data entry of client/employee information into carrier portals, as assigned by the Account Manager.
• Prepare and update group census material.
• Assist Account Manager and Account Executive with implementation of new carriers.
• Assist client team with any needs to support the clients.
• Maintain history of all employee transactions in the appropriate client file, according to team specifications.
• Collaborate with other peers regarding updates from insurance carriers, creative ideas, sharing of unique client situations.