Account Coordinator

About the role

Support marketing and public-relations strategy, campaigns, content, brand storytelling, creative execution, client service, and performance insight, with particular attention to commercial follow-through. The role focuses on account coordination within brand campaign operations, ensuring confirmed facts are separated from assumptions and unresolved questions.

Responsibilities

• Track the Account Coordinator workflow by helping the team capture traveler or account requirements clearly.
• Own the Account Coordinator workflow by preparing accurate supporting information for quotes.
• Coordinate the Account Coordinator workflow by tracking follow-up dates and open decisions.
• Review the Account Coordinator workflow by keeping CRM or account notes current.
• Maintain the Account Coordinator workflow by handing off confirmed opportunities without losing context.

Quality Standard

The practical outcome is dependable commercial follow-through: clean records, explicit ownership, timely escalation, and fewer downstream fixes. This is measured through account coordination within brand campaign operations.

Skills

• Use status tracking and cross-selling confidently in account coordination.
• Apply PR campaign support without losing track of exceptions, owners, or deadlines.
• Document customer service decisions clearly for seamless handoffs.
• Use sound judgment in sales documentation, especially when escalation is required.

Pay

Base salary: $43,000–$65,000 per year.

Schedule

Full-time, 100% remote within the United States.