Account Coordinator

About the role

As an Account Coordinator for the Client Services Team, you will be an essential partner in delivering a seamless advertising experience for our clients. You will work closely with internal teams and clients to manage campaigns from inception to completion, ensuring every aspect runs smoothly.

This role requires a proactive, detail-oriented individual with strong communication and organizational skills who is eager to learn and adapt in a dynamic, fast-paced environment. You will have the opportunity to become an expert in Roku's tools and systems while developing a deep understanding of the media landscape and programmatic advertising.

Requirements

• Strong written and verbal communication skills
• Experience presenting to external clients (e.g., wrap reports, pacing updates, or billing deliverables)
• Comfort managing tier 3 accounts end-to-end with minimal support
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with CRM software and project management tools (a plus)
• Ability to work collaboratively in a team environment
• Detail-oriented with a proactive approach to problem-solving
• Eagerness to learn and adapt in a fast-paced environment
• Strong interpersonal skills to build and maintain client relationships

Qualifications

• Experience in advertising or related field
• Understanding of programmatic advertising and media landscape
• Knowledge of Salesforce, Tarmac, Roku DMP, Tableau, Prisma, and other relevant systems
• Experience with CRM software and project management tools

Skills

• Strong communication and collaboration skills
• Ability to manage multiple tasks and projects simultaneously
• Attention to detail and ability to troubleshoot problems
• Effective time management and organization skills

Benefits

• Health insurance
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off