Account Coordinator

Responsibilities

• Collaborate with the Account Manager to maintain strong, positive relationships with customers, carriers, and shippers by ensuring timely communication, follow-ups, and issue resolution.
• Aid in managing invoicing processes, purchase order administration, and collection of outstanding payments to ensure financial accuracy and compliance.
• Accurately perform data entry and generate reports to support operational decision-making and performance tracking.
• Support dispatch operations by coordinating with carriers on loading and unloading activities, ensuring smooth logistics and adherence to schedules.
• Perform general office duties such as typing, filing, and handling confidential materials.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree required.
• 1+ years of experience in Administrative/Account Coordinator experience.
• Exceptional interpersonal skills with a customer-focused attitude, ensuring positive and effective relationships with stakeholders.
• Prioritized and managed competing deadlines in a fast-paced environment.
• A collaborative mindset with the ability to work effectively as part of a team.
• Excellent written and verbal communication skills, with the ability to convey information clearly and concisely.
• Strong problem-solving skills, with the ability to anticipate and prevent potential issues.
• Superior organizational skills, with keen attention to detail and accuracy.

Qualifications

• Bachelor’s degree required.
• 1+ years of experience in Administrative/Account Coordinator experience.
• Exceptional interpersonal skills with a customer-focused attitude, ensuring positive and effective relationships with stakeholders.
• Prioritized and managed competing deadlines in a fast-paced environment.
• A collaborative mindset with the ability to work effectively as part of a team.
• Excellent written and verbal communication skills, with the ability to convey information clearly and concisely.
• Strong problem-solving skills, with the ability to anticipate and prevent potential issues.
• Superior organizational skills, with keen attention to detail and accuracy.