Account Coordinator

About the role

This position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes.

Responsibilities

• Provide high-level customer service to our partners
• Cook up product samples and presentation materials
• Aid in the design and development of sales presentations to support sales and business reviews with vendors and customers
• Update weekly, monthly, annual sales reports for vendors and customers
• Track and analyze sales and market trends
• Track inventory demand and develop forecast recommendations to improve overall inventory trends
• Work closely with vendors and customers to obtain product specs and images
• Continued education for all retail accounts
• Collaborate with Sales on a regular basis
• Auxiliary with Sales' administrative support and coordinate various functions to meet deadlines
• Create and manage sales orders and shipments between vendors and customers
• New product setups
• Help to manage product listings on the company website and other retail platforms
• Participate in customer visits to access trends, competition, recommendations, and product performance (occasional frequency)

Qualifications/Skills

• Account Coordinator or Sales experience preferred
• Vendor account portal knowledge a plus
• Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)
• Action, detail-oriented, and solution-oriented
• Efficient time management skills
• Strong verbal, written, and interpersonal skills
• Excellent oral and written communication skills
• Ability to multitask on many projects at a time
• Ability to learn and take initiative within the role
• Ability to work independently and within a team environment