Account Coordinator

About the role

Be part of the story. Help drive the magic of cinema. Deliver excellence. As an Account Coordinator you will support customers’ theatrical releases, guiding each title through asset creation, technical production, and delivery pipelines. You’ll be a trusted partner for clients, an orchestrator across teams, and a steady force that keeps complex workflows humming. This role is based in Los Angeles, California or Wilmington, Ohio.

Responsibilities

• Support customers’ theatrical versioning and release—from localization through cinema mastering, theatrical delivery, and licensing.
• Unite Deluxe’s creative, technical, and operational teams to ensure clarity, cohesion, and momentum.
• Communicate with confidence, keeping clients informed, supported, and delighted every step of the way.
• Spot roadblocks before they appear and drive solutions that protect timelines and quality.
• Ensure all project data, milestones, and updates are accurate and up to date.
• Champion top‑tier quality across subtitling, audio mixing, picture editing, mastering, QC, and delivery.
• Identify opportunities to streamline processes and share best practices with junior team members to deliver a smoother, smarter operational experience.

Requirements

• Confidence handling multi‑stakeholder projects with tight turnarounds.
• Exceptional communication skills—able to zoom out for big‑picture strategy and zoom in for precise detail.
• Collaborative mindset and relationship‑building skills to align teams and clients effortlessly.
• Experience in account management, project management, post‑production, localization, or a customer‑facing position.
• Understanding of media workflows is an advantage.

Pay

Base pay for this role is $24.04 – $26.44 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location.

Diversity & Inclusion

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. Deluxe provides equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected basis. Applicants with criminal histories will be considered in accordance with applicable laws, and reasonable accommodations are available for individuals with disabilities.