Account Coordinator

BAMKO serves the world’s most prominent brands by designing, manufacturing, and distributing award-winning promotional products, branded merchandise, and packaging. With global headquarters based in Los Angeles, BAMKO has offices across four continents and operations in five. With the largest western-owned sourcing operation of any firm in our industry, BAMKO has unmatched resources and expertise in product manufacturing. We utilize a consumer insights and data-driven approach to produce products with a purpose—items that extend brands, excite consumers, and provide tangible solutions to real business challenges.

About the role

This role is critical to the success of our account management team and is responsible for building and maintaining strong, committed client relationships and mutually beneficial partnerships to increase BAMKO sales and profitability.

Responsibilities

• Work alongside several Account Managers and Senior Account Managers to build and maintain client relationships to meet and exceed goals.
• Aid in efforts to expand our footprint within key accounts.
• Identify new opportunities and key points-of-contact within our existing accounts.
• Serve as a main point of contact for our clients: aid in timely communication to and from the client, participate in weekly/bi-weekly status calls, and maintain project plans and provide updates when necessary.
• Work with internal resources: submit quotes/bids for each project to internal operations team, work with key vendors to source and procure products, and review pricing and decks for final approval to the client.
• Maintain communication with warehouses regarding order status, inventory, and any pending issues.
• Maintain reports in order to track order status, shortages, billing, etc.
• Process orders as needed.

Requirements

• Bachelor's degree required
• 0-2 years experience (Experience in the promotional products industry is a plus)
• Strong written and communication skills with excellent attention to detail
• Proven ability to work in a team environment while accomplishing individual tasks
• Excellent interpersonal skills and outstanding customer service capabilities
• Motivated/proactive mindset in an exciting and robust work environment
• Positive and friendly demeanor
• Strong work ethic and ambition to constantly learn and improve
• Familiarity and comfort working with spreadsheets with an aptitude for learning new software tools as needed
• Ability to work with sales and operations teams in an environment that is high-speed and changing rapidly
• Process-minded and results-oriented
• Must be able to meet deadlines, manage stress and prioritize effectively

Qualifications

• Must have a positive and friendly demeanor
• Must have a motivated/proactive mindset
• Must have excellent interpersonal and customer service skills
• Must have a proven ability to work in a team environment
• Must have strong written and communication skills with excellent attention to detail
• Must have a bachelor's degree
• Must have 0-2 years of experience in the promotional products industry (optional)
• Must have a strong work ethic and ambition to learn and improve
• Must have familiarity and comfort working with spreadsheets
• Must have the ability to work with sales and operations teams in a high-speed, changing environment
• Must be process-minded and results-oriented
• Must be able to meet deadlines, manage stress, and prioritize effectively

Skills

• Strong written and communication skills
• Excellent interpersonal and customer service skills
• Proven ability to work in a team environment
• Ability to work with sales and operations teams in a high-speed, changing environment
• Process-minded and results-oriented

Benefits

• Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, and a retirement plan with employer contribution

Pay

The rate of pay offered will be dependent upon the candidate’s relevant skills and experience.

Schedule

Details on the schedule will be provided during the interview process.