Account Consultant III - National Accounts (Remote)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the job posting.
First, the posting includes:
- "Resp & Qualifications" (maybe heading). Then content: "CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS."
- "Purpose ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED."
- "This position is responsible for renewing/growing a book business which includes our largest, most complex accounts with indemnity and managed care medical products, ancillary/specialty products, and life products. This position drives revenue and manages current and prospective relationships to ensure success with products. Supports sales initiatives and strategies within national accounts market. Achieves sales and profitability objectives by effectively managing existing accounts. and supporting the sales and implementation of newly sold customers."
- "Essential Functions" list: many bullet-like sentences.
- "Qualifications" heading: includes Education Level, Experience, Licenses/Certifications, Preferred Qualifications, Knowledge, Skills And Abilities (KSAs).
- "Travel Requirements Estimate Amount: 30-40%"
- "Salary Range: $89,600 - $145,600" plus disclaimer.
- Benefits mention: "In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)."
- EEO boilerplate to remove.
- Federal Disc/Physical Demand Note etc: we need to remove boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove EEO, Federal Disc/Physical Demand Note, Sponsorship in US maybe? It's not exactly EEO but maybe considered legal. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The Federal Disc/Physical Demand Note might be considered legal boilerplate; but it's not EEO. However it's likely part of legal. I'd remove it to be safe. Also "Sponsorship in US Must be eligible to work in the U.S. without Sponsorship" maybe keep? It's a requirement but not boilerplate. Might be considered a qualification. It's about work eligibility. Could be included under Requirements.
We need to preserve all substantive information. So we need to keep location requirement, license requirement, purpose, responsibilities, essential functions, qualifications (education, experience, licenses, preferred qualifications, KSAs), travel requirements, salary range, benefits.
We need to structure into sections: About the role? Not explicitly present but we could treat the purpose paragraph as About the role. Responsibilities: essential functions. Requirements: maybe location, license, eligibility. Qualifications: education, experience, licenses/certs, preferred qualifications. Skills: KSAs. Benefits: benefits package. Pay: salary range. Schedule: travel requirements? Travel is not schedule but maybe schedule section could include travel estimate. However schedule is for work schedule; we have travel requirement estimate 30-40% - could be placed under Schedule or maybe under Responsibilities? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put travel estimate under Schedule.
We must not repeat job title as heading. Not needed.
We must not include placeholder text like "commensurate with experience". Not present.
We must not create Pay/Schedule/Benefits sections unless posting actually states them. We have salary range, benefits mention, travel estimate. So we can include Pay, Benefits, Schedule.
We need to ensure we only include sections when there is real specific content.
Let's extract content.
Location requirement: "CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS."
Purpose/ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED. Actually line: "Purpose ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED." Might be a heading? It seems like "Purpose" then statement. We'll treat as part of About the role.
Responsibilities/Essential Functions: list of duties.
Let's extract essential functions sentences:
- Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies.
- Manages and develops a set of assigned accounts to increase profitability through strategic cross-selling of products and programs, as well installing new corporate programs.
- Develops strong and long-term relationships with the customer and benefits consultants.
- Takes accountability for customer satisfaction and responsibility for managing the customer-facing team, and SMEs on projects, educational sessions and other corporate initiatives.
- Ensures all deadlines are met.
- Resolves issues and handles client complaints quickly and effectively by utilizing internal support teams as necessary.
- Receives regular customer feedback and recommends strategy and tactical approaches to increase customer engagement and satisfaction.
Also earlier paragraph: "This position is responsible for renewing/growing a book business which includes our largest, most complex accounts with indemnity and managed care medical products, ancillary/specialty products, and life products. This position drives revenue and manages current and prospective relationships to ensure success with products. Supports sales initiatives and strategies within national accounts market. Achieves sales and profitability objectives by effectively managing existing accounts. and supporting the sales and implementation of newly sold customers."
We could combine that as part of responsibilities.
Qualifications:
Education Level: Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
Experience: 8 years sales/healthcare.
Licenses/Certifications: Current health and life license for the jurisdictions of Maryland, DC, and Virginia is required.
Preferred Qualifications: Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred.
Knowledge, Skills And Abilities (KSAs): list:
- Knowledge and understanding of CRM and other client management tools.
- Strong customer service orientation.
- Ability to recognize, analyze, and solve a variety of problems.
- Excellent communication skills both written and verbal.
- Must be able to contribute to membership retention and growth as an active participant in our customer-centric, performance-based culture.
- Must be able to develop cross-selling strategies to drive specialty product portfolio adoption and member engagement in products while also creating margin growth and additional revenue streams through a diverse product portfolio.
- In a consultative fashion, must be able to work with groups, consultants and brokers to better engage membership in CareFirst products and service, delivering on our whole health value proposition.
- Must be able to identify and collaborate with internal resources to deliver a differentiated client experience that meets or exceeds their needs and expectations.
Travel Requirements: Estimate Amount: 30-40%
Salary Range: $89,600 - $145,600 plus disclaimer.
Benefits: In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Also maybe mention "Sponsorship in US Must be eligible to work in the U.S. without Sponsorship" - could be under Requirements.
Now we need to format.
We'll produce HTML fragment with sections:
About the role
... (purpose + location requirement? maybe location under Requirements). We'll keep purpose statement: "ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED." plus maybe the initial description of role? Actually the purpose line is separate. We'll include the sentence about purpose and maybe the earlier description of responsibilities? But we have separate Responsibilities section. So About the role could contain the purpose statement and maybe a brief overview: "This position is responsible for renewing/growing a book business..." but that is more responsibilities. However we can put that under About the role as a summary. The instruction: Prefer a few substantive sections over many thin ones. So we could combine About the role and Responsibilities? But we need to follow headings list; we can still have both if they have content. Let's decide: About the role: includes purpose statement and maybe the high-level description: "This position is responsible for renewing/growing a book business which includes our largest, most complex accounts with indemnity and managed care medical products, ancillary/specialty products, and life products. This position drives revenue and manages current and prospective relationships to ensure success with products. Supports sales initiatives and strategies within national accounts market. Achieves sales and profitability objectives by effectively managing existing accounts and supporting the sales and implementation of newly sold customers." Responsibilities: Essential Functions list. Requirements: location requirement, license requirement, work eligibility (Sponsorship), maybe education/experience? Actually education/experience belong to Qualifications. So Requirements: location, license, eligibility. Qualifications: education, experience, licenses/certs (maybe duplicate?), preferred qualifications. Skills: KSAs. Benefits: benefits package. Pay: salary range plus disclaimer. Schedule: travel estimate. We must not duplicate license info; we have license in Requirements and also in Qualifications (Licenses/Certifications). Could keep both but maybe better to put license under Qualifications as required. But we also need location requirement. We'll keep license under Qualifications (since it's a certification). Requirements will have location and work eligibility. Let's extract exact phrasing. Location requirement sentence: "CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS." We can keep as is. License requirement: "Current health and life license for the jurisdictions of Maryland, DC, and Virginia is required." Work eligibility: "Must be eligible to work in the U.S. without Sponsorship" (from Sponsorship in US line). We'll phrase as "Must be eligible to work in the U.S. without sponsorship." Now Qualifications: Education Level: "Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience" Experience: "8 years sales/healthcare." Licenses/Certifications: same as license requirement (maybe we can mention again). We'll include. Preferred Qualifications: "Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred." KSAs: list as bullet points. Benefits: "In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)." Pay: Salary range: "$89,600 - $145,600" plus disclaimer paragraph. We need to include the disclaimer text exactly? It's long. We'll include as a
after the range. Schedule: "Travel Requirements Estimate Amount: 30-40%". We'll phrase as "Travel is estimated at 30-40%." Now produce HTML. We must not include any markdown fences. Just raw HTML. Let's craft. We'll start with
About the role
...
ThenResponsibilities
- ... each essential function as li
Requirements
- Location requirement
- Work eligibility
Qualifications
- Education requirement
- Experience requirement
- Licenses/Certifications
- Preferred Qualifications