Accommodation Engagement Representative
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
About the role
Bechtel is seeking a Workforce Services Accommodation and Engagement Representative to support employee engagement, wellbeing, and retention initiatives and programs in Bechtel’s accommodation facilities. In partnership with Project Workforce Services teams, Accommodation teams, Human Resources, and other functional partners, the successful candidate will support programs and strategies designed to enhance the employee experience within Project accommodation environments. This includes developing engagement initiatives, coordinating wellbeing activities, supporting recognition programs, gathering workforce feedback, and identifying opportunities to strengthen retention outcomes.
The successful candidate will work closely with project teams to understand workforce needs, implement initiatives that promote positive accommodation culture and employee wellbeing, and support continuous improvement efforts related to engagement and retention. This position will be based in Bechtel's Reston Office and report to the Workforce Services Accommodation and Housing Manager and support the Workforce Services Supervisor - Engagement and Retention in the broader Craft Professional engagement and retention strategy efforts. Occasional travel may be required to Project sites.
Part-Time Telework. Work Location: Reston, VA.
Responsibilities
- Support the development, implementation, and continuous improvement of accommodation engagement programs.
- Collaborate with project Accommodation, Workforce Services, and site leadership teams to enhance the employee experience within accommodation and lodging environments.
- Coordinate and standardize the overarching approach to employee engagement activities, special events, recreational programs, and community-building initiatives within Project accommodations designed to improve morale and workforce satisfaction.
- Assist in developing and implementing wellbeing initiatives that support employee health, work-life balance, and overall wellness.
- Support employee recognition programs and initiatives that reinforce positive behaviors and celebrate workforce and community contributions.
- Identify and share best practices across projects to strengthen engagement and retention outcomes.
- Support workforce surveys, focus groups, feedback sessions, and other employee listening initiatives.
- Analyze workforce feedback, engagement metrics, turnover trends, and other data to identify opportunities for improvement.
- Assist in developing recommendations and action plans aimed at improving employee satisfaction and retention.
- Monitor workforce trends and provide insights to Project teams on factors impacting employee experience and retention.
- Support the development and implementation of retention initiatives aligned with workforce needs and Project objectives.
- Coordinate logistics and implementation activities for engagement, recognition, wellbeing, and retention programs.
- Develop engagement materials, resources, and tools that support workforce participation and awareness of available programs.
- Partner with Project teams to ensure consistent execution of employee experience initiatives across multiple accommodation locations.
- Support Project onboarding and orientation initiatives by helping employees become familiar with available accommodation services, amenities, and engagement opportunities.
- Travel to Project sites as needed to support workforce engagement activities, employee events, and retention initiatives.
- Prepare reports, presentations, and workforce analyses related to engagement initiatives, employee experience programs, and retention outcomes.
- Track participation, effectiveness, and key performance indicators associated with engagement and wellbeing programs.
- Support continuous improvement efforts by evaluating program effectiveness and recommending enhancements.
- Assist with benchmarking industry practices and identifying innovative approaches to improve employee experience in project accommodation environments.
Requirements
- Bachelor's degree in Human Resources, Industrial Relations, Labor Relations, Business Administration, Hospitality Management, Communications, Psychology, or a related field, or equivalent experience.
- 8-10 years of relevant experience with a bachelor's degree, or 12-14 years of relevant work experience.
- 1+ years of experience in employee engagement, workforce services, human resources, hospitality operations, accommodation services, employee relations, or related field.
- Experience supporting employee wellbeing, engagement, retention, or workforce programs preferred.
- Construction, industrial, energy, mining, or construction accommodation experience preferred.
- Must have the right to work in the United States.
- Spanish language skills are a plus.
Skills
- Strong interpersonal and relationship-building skills with the ability to engage employees at all organizational levels.
- Demonstrated ability to coordinate events, programs, and employee-focused initiatives.
- Strong planning, organization, and project coordination skills.
- Ability to analyze workforce data and identify trends and opportunities for improvement.
- Excellent presentation and facilitation skills.
- Strong problem-solving and continuous improvement mindset.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
- Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Ability to work independently and collaboratively across diverse project teams.
Benefits
Bechtel offers robust benefits to ensure our people thrive, including career advancement, programs to enhance our culture, and time to recharge. Learn more at Bechtel Total Rewards.