Access Specialist (Crisis Stabilization)

Job Duties and Responsibilities

• Complete intake paperwork for processing of individuals for assessment and/or admission.
• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
• Review/update BHL to ensure accurate daily census.
• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
• Answer phones professionally using established protocols.
• Work with a variety of internal and external customers.
• Respond to individual, staff, and third party inquires in person or by phone.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or related field preferred.
• Knowledge of HIPAA regulations.
• Ability to work flexible hours including evenings and weekends.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties
• Clinical supervision for candidates on a licensure track