Access Specialist

About the role

Responsible for intake and referral processing.

Responsibilities

• Receive and process referrals.
• Arrange DME, supplies, etc.
• If LVN, arranges medications.
• Inputs data, demographics, etc. into EMR.
• Schedules hospice evaluations/admissions.
• Provides staff/IDT with patient admission information and documentation.
• Obtain ROI for medical records and send out medical records requests.
• Provide updates to MD’s and referral sources.
• Educate families about hospice services and benefits.
• Aid with transfers to Christopher House.
• Add medical records to patient charts.
• Add admission nurses schedule to admission calendar and confirm admission appointments.
• Notarize documents.
• Respond to email requests from family members requesting information or admission.
• Email brochures, caregiver lists and facilities lists.
• Verify Medicare benefits if working the weekend.
• Daily referral follow-ups.
• Work rotating weekends and holidays (can be done remotely if you have all equipment required).
• Attend all Access/Admissions meetings and complete all education requirements.

Requirements

Interactions with patients, family members, physicians, referral sources, visitors, co-workers, etc. must be in a manner that is courteous, respectful, cooperative and professional. This behavior should promote an atmosphere of teamwork and positive relations.