Access Services Scheduling Specialist 2
Baylor Scott & White Health · Round Rock, TX · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About Us? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave example headings but we should use headings that match content. The posting includes "About Us", "Benefits", "Job Summary", "Essential Functions Of The Role", "Key Success Factors", "Belonging Statement", "Qualifications". Also there is "Our Core Values Are". Should we include that? Possibly as part of About Us? The instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections to include.
We have content for:
- About Us (description of organization, core values). Could be a section heading "About Us". Not in the example list but allowed? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical headings; we can use others if appropriate? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave example headings but we should use headings that match content. The posting includes "About Us", "Benefits", "Job Summary", "Essential Functions Of The Role", "Key Success Factors", "Belonging Statement", "Qualifications". Also there is "Our Core Values Are". Should we include that? Possibly as part of About Us? The instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections to include.
We have content for:
- About Us (description of organization, core values). Could be a section heading "About Us". Not in the example list but allowed? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we can use other headings? Probably we should stick to those examples if possible. But "About Us" is not in list; maybe we should not create a heading for it, but we could incorporate into a
without heading? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical headings; we can use others if appropriate? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but likely they expect those headings. However the posting includes "About Us", "Benefits", "Job Summary", "Essential Functions Of The Role", "Key Success Factors", "Belonging Statement", "Qualifications". We could map:
- About Us -> maybe "About the role"? Not exactly. Could treat as "About Us" but maybe they'd accept. Safer to follow examples: Use headings that match content: "Benefits", "Qualifications". For responsibilities we have "Essential Functions Of The Role" which is responsibilities. So we can use heading "Responsibilities". For job summary we could maybe include under responsibilities or as a brief intro; but we could create a heading "About the role"? The example includes "About the role". That could hold job summary. For key success factors maybe "Skills" or "Requirements". Could use "Requirements" for qualifications and key success factors. But we need to preserve all substantive info.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We need to output only HTML fragment.
Let's decide sections:
- About the role
: contains Job Summary paragraph.
- Responsibilities
: contains Essential Functions Of The Role list (maybe as - each bullet). The essential functions are many sentences; we can split into list items.
-
Requirements
: could contain Qualifications (education, experience) plus Key Success Factors (skills, attributes). Could combine.
- Benefits
: list of benefits.
- Belonging Statement
: maybe not in examples but we could include as a paragraph under a heading? The instruction says include a section ONLY when posting has real, specific content for it. It does not forbid other headings beyond examples. But to be safe, we could include Belonging Statement as a without heading? But they said use
for section headings. Could we make a heading "Belonging Statement"? Not in examples but maybe okay. However they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." This implies those are the allowed headings; we should stick to them. So we should not create a heading for Belonging Statement; we could incorporate it into a paragraph under maybe "About the role" or "Requirements"? But it's a statement about belonging; maybe we can put it as a
after Qualifications without heading? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other headings, but it's implied to use those for sections. Safer to follow examples.
Thus we will have sections: About the role, Responsibilities, Requirements, Benefits. Possibly also Skills? But we can put skills inside Requirements.
We need to preserve all substantive information: About Us paragraph, core values, benefits, job summary, essential functions, key success factors, qualifications, belonging statement.
We need to embed core values somewhere; maybe under About the role as part of description.
We need to embed belonging statement somewhere; maybe as a paragraph after Requirements.
We need to ensure we don't repeat job title as heading.
We need to not include Pay/Schedule sections because not specified.
Now craft HTML.
We'll start with About the role
then
containing About Us text plus core values maybe.
About Us text: "Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience."
We need to preserve spacing; but we can just put as paragraph.
Then Job Summary: "The Scheduling Specialist 2, under general supervision, schedules complex procedures like interventional radiology. They validate and obtain history, physical, outside images, and complex orders. They also capture patient demographic and insurance information."
We can combine into same paragraph or separate.
Better: About the role section includes both About Us and Job Summary.
Now Responsibilities: list each essential function as
- .
Essential Functions list (I'll extract each sentence):
- Schedules and coordinates multiple appointments, procedures, and tests for patients. This includes obtaining patient history, physical information, outside images, and radiologist approval before scheduling complex procedures like interventional or invasive radiology procedures.
- Uploads images to application for radiologist to review prior to study and move to PACS when necessary.
- Contacts patients or providers for complex and/or interventional radiology procedures.
- Communicates effectively with physicians and other providers.
- Contacts patients to schedule complex and/or interventional radiology procedures.
- Coordinates with day surgery, pathology, anesthesia, and any other necessary department when appropriate for complex and/or interventional radiology procedures.
- Collect patient demographic and insurance information during scheduling calls. Validate that insurance is in network with the provider.
- Compiles patient information such as diagnosis, reason for procedure, medications, allergies, and other applicable information prior to scheduled procedure.
- Monitors inbound orders to ensure validation and proper routing.
- Ensures patients are contacted promptly to schedule procedures.
- Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
- Responsible for meeting telephone system metrics and department productivity standards. This includes call length, answer time, and number of calls taken in a specific period.
We'll make each as
- .
Now Requirements: include Qualifications (Education, Experience) and Key Success Factors (list of skills/attributes). Also maybe include Belonging Statement as a paragraph.
Qualifications: "EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 3 Years of Experience"
Key Success Factors list (each bullet):
- Must consistently meet performance standards of production, accuracy, completeness, and quality.
- Requires good listening and communication skills, and professional and respectful telephone etiquette.
- Maintain a professional demeanor in stressful, emotional environments with suffering patients and life/death situations.
- Demonstrates effective and professional communication with physicians and other providers.
- General knowledge of medical terminology and complex and interventional procedures.
- Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
- Demonstrates ability to manage multiple changing priorities in an effective and organized manner.
- Excellent data entry, numeric, typing, and computer navigational skills.
- Basic computer skills and Microsoft Office.
We'll put these as
- under Requirements.
Now Benefits: list:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
- Note: Benefits may vary based upon position type and/or level.
We'll include note as a
- maybe.
Now Belonging Statement: "We believe that all people should feel welcomed, valued and supported." We'll put as a
after Requirements maybe without heading, or we could add a heading "Belonging Statement" but not in examples. Safer to put as a
after Requirements.
Now ensure we don't include any boilerplate.
Now produce HTML fragment:
About the role
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.
The Scheduling Specialist 2, under general supervision, schedules complex procedures like interventional radiology. They validate and obtain history, physical, outside images, and complex orders. They also capture patient demographic and insurance information.
Responsibilities
- Schedules and coordinates multiple appointments, procedures, and tests for patients. This includes obtaining patient history, physical information, outside images, and radiologist approval before scheduling complex procedures like interventional or invasive radiology procedures.
- Uploads images to application for radiologist to review prior to study and move to PACS when necessary.
- Contacts patients or providers for complex and/or interventional radiology procedures.
- Communicates effectively with physicians and other providers.
- Contacts patients to schedule complex and/or interventional radiology procedures.
- Coordinates with day surgery, pathology, anesthesia, and any other necessary department when appropriate for complex and/or interventional radiology procedures.
- Collect patient demographic and insurance information during scheduling calls. Validate that insurance is in network with the provider.
- Compiles patient information such as diagnosis, reason for procedure, medications, allergies, and other applicable information prior to scheduled procedure.
- Monitors inbound orders to ensure validation and proper routing.
- Ensures patients are contacted promptly to schedule procedures.
- Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
- Responsible for meeting telephone system metrics and department productivity standards. This includes call length, answer time, and number of calls taken in a specific period.
Requirements
Education: H.S. Diploma/GED Equivalent
Experience: 3 Years of Experience
- Must consistently meet performance standards of production, accuracy, completeness, and quality.
- Requires good listening and communication skills, and professional and respectful telephone etiquette.
- Maintain a professional demeanor in stressful, emotional
About the role
: contains Job Summary paragraph. -Responsibilities
: contains Essential Functions Of The Role list (maybe as- each bullet). The essential functions are many sentences; we can split into list items.
-
Requirements
: could contain Qualifications (education, experience) plus Key Success Factors (skills, attributes). Could combine. -Benefits
: list of benefits. -Belonging Statement
: maybe not in examples but we could include as a paragraph under a heading? The instruction says include a section ONLY when posting has real, specific content for it. It does not forbid other headings beyond examples. But to be safe, we could include Belonging Statement as awithout heading? But they said use
for section headings. Could we make a heading "Belonging Statement"? Not in examples but maybe okay. However they said "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." This implies those are the allowed headings; we should stick to them. So we should not create a heading for Belonging Statement; we could incorporate it into a paragraph under maybe "About the role" or "Requirements"? But it's a statement about belonging; maybe we can put it as a
after Qualifications without heading? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other headings, but it's implied to use those for sections. Safer to follow examples. Thus we will have sections: About the role, Responsibilities, Requirements, Benefits. Possibly also Skills? But we can put skills inside Requirements. We need to preserve all substantive information: About Us paragraph, core values, benefits, job summary, essential functions, key success factors, qualifications, belonging statement. We need to embed core values somewhere; maybe under About the role as part of description. We need to embed belonging statement somewhere; maybe as a paragraph after Requirements. We need to ensure we don't repeat job title as heading. We need to not include Pay/Schedule sections because not specified. Now craft HTML. We'll start with
About the role
thencontaining About Us text plus core values maybe. About Us text: "Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience." We need to preserve spacing; but we can just put as paragraph. Then Job Summary: "The Scheduling Specialist 2, under general supervision, schedules complex procedures like interventional radiology. They validate and obtain history, physical, outside images, and complex orders. They also capture patient demographic and insurance information." We can combine into same paragraph or separate. Better: About the role section includes both About Us and Job Summary. Now Responsibilities: list each essential function as
- . Essential Functions list (I'll extract each sentence): - Schedules and coordinates multiple appointments, procedures, and tests for patients. This includes obtaining patient history, physical information, outside images, and radiologist approval before scheduling complex procedures like interventional or invasive radiology procedures. - Uploads images to application for radiologist to review prior to study and move to PACS when necessary. - Contacts patients or providers for complex and/or interventional radiology procedures. - Communicates effectively with physicians and other providers. - Contacts patients to schedule complex and/or interventional radiology procedures. - Coordinates with day surgery, pathology, anesthesia, and any other necessary department when appropriate for complex and/or interventional radiology procedures. - Collect patient demographic and insurance information during scheduling calls. Validate that insurance is in network with the provider. - Compiles patient information such as diagnosis, reason for procedure, medications, allergies, and other applicable information prior to scheduled procedure. - Monitors inbound orders to ensure validation and proper routing. - Ensures patients are contacted promptly to schedule procedures. - Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. - Responsible for meeting telephone system metrics and department productivity standards. This includes call length, answer time, and number of calls taken in a specific period. We'll make each as
- .
Now Requirements: include Qualifications (Education, Experience) and Key Success Factors (list of skills/attributes). Also maybe include Belonging Statement as a paragraph.
Qualifications: "EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 3 Years of Experience"
Key Success Factors list (each bullet):
- Must consistently meet performance standards of production, accuracy, completeness, and quality.
- Requires good listening and communication skills, and professional and respectful telephone etiquette.
- Maintain a professional demeanor in stressful, emotional environments with suffering patients and life/death situations.
- Demonstrates effective and professional communication with physicians and other providers.
- General knowledge of medical terminology and complex and interventional procedures.
- Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
- Demonstrates ability to manage multiple changing priorities in an effective and organized manner.
- Excellent data entry, numeric, typing, and computer navigational skills.
- Basic computer skills and Microsoft Office.
We'll put these as
- under Requirements. Now Benefits: list: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 - Note: Benefits may vary based upon position type and/or level. We'll include note as a
- maybe.
Now Belonging Statement: "We believe that all people should feel welcomed, valued and supported." We'll put as a
after Requirements maybe without heading, or we could add a heading "Belonging Statement" but not in examples. Safer to put as a
after Requirements. Now ensure we don't include any boilerplate. Now produce HTML fragment:
About the role
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.
The Scheduling Specialist 2, under general supervision, schedules complex procedures like interventional radiology. They validate and obtain history, physical, outside images, and complex orders. They also capture patient demographic and insurance information.
Responsibilities
- Schedules and coordinates multiple appointments, procedures, and tests for patients. This includes obtaining patient history, physical information, outside images, and radiologist approval before scheduling complex procedures like interventional or invasive radiology procedures.
- Uploads images to application for radiologist to review prior to study and move to PACS when necessary.
- Contacts patients or providers for complex and/or interventional radiology procedures.
- Communicates effectively with physicians and other providers.
- Contacts patients to schedule complex and/or interventional radiology procedures.
- Coordinates with day surgery, pathology, anesthesia, and any other necessary department when appropriate for complex and/or interventional radiology procedures.
- Collect patient demographic and insurance information during scheduling calls. Validate that insurance is in network with the provider.
- Compiles patient information such as diagnosis, reason for procedure, medications, allergies, and other applicable information prior to scheduled procedure.
- Monitors inbound orders to ensure validation and proper routing.
- Ensures patients are contacted promptly to schedule procedures.
- Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
- Responsible for meeting telephone system metrics and department productivity standards. This includes call length, answer time, and number of calls taken in a specific period.
Requirements
Education: H.S. Diploma/GED Equivalent
Experience: 3 Years of Experience
- Must consistently meet performance standards of production, accuracy, completeness, and quality.
- Requires good listening and communication skills, and professional and respectful telephone etiquette.
- Maintain a professional demeanor in stressful, emotional