Access Service Representative - Admitting - Per Diem
Aura Health · Coronado, CA · Yesterday
OTHRFull-time
About the Role
This position involves coordinating patient registration, verifying insurance coverage, and ensuring accurate documentation to facilitate optimal reimbursement and exceptional customer service.
Responsibilities
- Collect and update patient demographics
- Process financial responsibilities
- Perform insurance evaluations
- Adhere to regulatory guidelines such as EMTALA
- Handle emergency department calls
- Manage patient valuables
- Support department operations
- Maintain compliance with privacy and safety protocols
Requirements
- Effective communication skills
- Experience in a business service setting
- Knowledge of billing, insurance, and regulatory standards
Qualifications
- High school diploma (preferred)
- HFMA certifications (preferred)
- Experience discussing personal and financial matters with patients (preferred)
Skills
- Teamwork
- Initiative
- Delivering a positive patient experience