Patient Access Representative - Per Diem

Job Duties

• Checks patients in for appointments and verifies demographics.
• Maintains accurate records and monitors patient wait times.
• Reads and interprets insurance responses.
• Ensures proper assignment of primary, secondary, and tertiary insurance per encounter.
• Communicates necessary disclosure and privacy information to patients.
• Collects fees at time of service and communicates financial obligations to patients.
• Completes regulatory forms and processes multi-channel messages related to patient requests.
• Notifies patients or guarantors of anticipated financial responsibility and collects accordingly.
• Performs cash postings following department guidelines.
• Maintains confidentiality and follows organizational and HIPAA guidelines.
• Independently works work queues to ensure timely resolution of all accounts.
• Accurately maintains medical record and releases patient information.
• Affords referrals and pre-certifications during encounters.
• Utilizes and maintains patient recall and reschedule lists.

Qualifications

• High School Diploma or Equivalent (GED)
• Minimum of 1 year-related work experience

Skills

• Office Politics And Confidentiality
• Communication
• Clerical I
• Customer Service

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

We strive to treat everyone as we would hope to be treated ourselves. We treasure colleagues who humbly strive for excellence. We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. We constantly seek new and better ways to care for our patients, our members, our community, and the nation. We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.