Access Crisis Intervention Clinical Superviso

About the role

Join Betty Jean Kerr People’s Health Centers and make a meaningful impact in the lives of individuals and families throughout the St. Louis area. As a mission‑driven healthcare organization, we are committed to delivering high‑quality, patient‑centered care to those who need it most. We offer rewarding healthcare careers, competitive benefits, professional development opportunities, and a supportive, collaborative culture.

Responsibilities

Provide clinical supervision, oversight, and related administration and coordination of the Access Crises programs in the outpatient department. The supervisory position oversees the ACI counselor(s), MCR counselor(s), and ERE/YERE Case Manager(s).

• General and clinical supervision of mental health services in assigned catchment area/programs staff, ensuring optimal programming of crises and complex care clinical services.
• Develop a systematic approach to ensure Access Crises Teams effectively meet client needs.
• Manage full functionality of supervised programs, meeting standards for clinical excellence.
• Lead teams that work with clients in active crisis who have outreached the 988 mobile crisis hotline and need in‑person assessment and support.
• Apply knowledge of programs, policies, procedures, and referral resources to assist others in resolving issues within scope of authority.
• Ensure all Access Crises and Complex Care programs provide crisis intervention, navigation to services, and follow‑up as needed.
• Ensure the ACI program responds to critical incidents immediately, provides clinical support and follow‑up, and reports incidents timely and accurately per agency policy.
• Report clinical performance metrics for all Access Crises and Complex Care Teams and evaluate program performance against those metrics.
• Maintain a commitment to evidence‑based practice for crisis intervention and behavioral health models of care.
• Oversee staff recruitment, interviewing, and training as directed.
• Attend state and national meetings, conferences, and trainings as a representative for the behavioral health complex care, CIT, and crises intervention teams.
• Perform any other duties as assigned.

Qualifications

• Master’s degree in Behavioral Health Sciences.
• Experience in crisis intervention, case management, assessment, and treatment of community mental health.
• Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC); provisional licensure will be considered.
• Valid driver’s license.
• CPR certification.

Benefits

• Affordable medical & prescription drug benefits
• Healthcare/dependent care flexible spending account (FSA)
• Health savings account (HSA)
• Dental & vision coverage
• PTO & sick time accrual
• 10 paid holidays
• 401(k) employer match up to 4%
• Voluntary short‑term disability
• Employer‑paid long‑term disability
• Legal plan/plus parent plan
• Employee assistance program (EAP)
• Employee discount programs for travel, entertainment, childcare, auto & more
• Pet insurance