Access Center Scheduling Rep

Responsibilities

• Accurately schedules physician consults and outpatient procedures following defined protocols.
• Communicates with physician offices, patients, nursing units, and ancillary departments regarding scheduling procedures, appointments, and test coordination.
• Conducts professional patient interviews, gathering medical history, demographics, and financial information.

Requirements

• High school diploma or equivalent GED.
• Medical terminology preferred.
• One year experience in healthcare setting, call center, or clerical position, including experience with Microsoft Office applications.
• A minimum of two years customer service experience.

Qualifications

• Good verbal and communication skills.
• Excellent verbal and written communication skills.
• Must be able to demonstrate general computer skills.