Access Associate | Per Diem Evenings | Unity Hospital

Summary

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Required Qualifications

• None

Preferred Qualifications

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills
• Associate degree preferred
• One year of customer service experience preferred

Responsibilities

• Customer Service
• Manage incoming calls while providing necessary information
• Greeting patients providing direction as needed
• Scheduling patient appointments
• Registration & Verification
• Complete the registration process for patients as defined by departmental policy
• Verify insurance eligibility/coverage
• Absorb necessary precertification/authorization when applicable
• Billing & Payments
• Collect and process payments when applicable

Required Licensure/Certification

Skills None

Pay Range

$17.85 - $20.00

City

Rochester

Postal Code

14626